ONLINE PRIVACY POLICY

Giddy Up Personal Training LLC Privacy Policy

Last Updated: October 5, 2022

At Giddy Up Personal Training LLC, we respect your privacy and are committed to maintaining your trust. This privacy policy (“Privacy Policy”) applies to visitors of our sites, in home, in studio and virtual training.

This Privacy Policy describes our practices and your rights in connection with information that we collect, use, or disclose through:

  • our consumer-facing websites, currently located at www.giddyuppersonaltraining.com
  • our social media pages
  • HTML-formatted email messages that we send to you that link to this Privacy Policy
  • and any other products and services offered through any other venues, websites and mobile applications that direct you to this Privacy Policy.

When you access or use the Giddy Up Personal Training LLC, you agree to the terms and conditions of this Privacy Policy and that the information contained in this Privacy Policy serves as notice at or before the point of collection for all information collected as described below.

1. Defined Terms

The following terms will have the meanings indicated below.

“End User” means any individual who interacts with the Giddy Up Personal Training LLC Services, including individuals who book appointments, purchase services and otherwise interact with our Subscribers through the Giddy Up Personal Training LLC Services.

“Other Information” is any information that does not reveal your specific identity or does not relate to an individual, such as usage data not linked to any unique identifiers.

“Personal Information” means data that relates to or about an identified or identifiable natural person or, where applicable, household as defined under relevant law. This may include information such as name, postal address, telephone number, email address, or unique online identifiers.

“Subscriber” is any staff, employees, consultants, advisors, or independent contractors accessing the Giddy Up Personal Training LLC Services on the Subscriber’s behalf.

Sometimes, we use the term “information” in this Privacy Policy, which may refer to either Personal Information or Other Information.

2. Categories of Personal Information

While the Personal Information we collect varies depending upon the nature of the Giddy Up Personal Training LLC

Services provided or used and our interactions with individuals, Personal Information we may collect or obtain includes:

  • Contact details (e.g., name, address, email, telephone number, which may include third party emergency contact information),
  • Personal details (e.g., date of birth, education, nationality),
  • Financial and transaction data (e.g., purchase history, account information, shipping and billing information, including credit card information etc.),
  • Geolocation data with your permission (e.g. geolocation data sent via a mobile device),
  • Images uploaded on website, social media outlets with your permission.
  • Online identifiers (e.g. IP address, Device IDs, etc.)

3. How We Collect Information

  • Through the Giddy Up Personal Training LLC
    • We collect information about you whenever you use the Giddy Up Personal Training LLC Services, for example:
    • If you are an End User, when you create an account on or through the Giddy Up Personal Training LLC Site(s), we may ask for Personal Information such as your name, email and postal address, social media account ID, and Other Information you may provide with your account.
    • If you are an End User interacting with the Giddy Up Personal Training LLC through a Subscriber, we also collect Personal Information that you provide to the Giddy Up Personal Training LLC Services when you initiate a transaction or otherwise engage with the Subscriber, such as to book an appointment, make a purchase, or respond to a marketing campaign.
    • If you are a Subscriber, when you sign up for our Software Service, we ask for your company name, address, phone number, email, credit card information, tax identification number, and other information about your business, as well as names and email addresses of authorized individuals on your account. We collect information about you when you interact with the Giddy Up Personal Training LLC Services. For example, if you initiate a transaction through the Giddy Up Personal Training LLC Services, such as a purchase, we may collect information about you, such as your name, email, phone number, address, credit card information, as well as any other information you provide in order to process the transaction. This information may be shared with others for the same purposes. We encrypt credit card numbers using industry standard technology. We may also collect other Personal Information at the request of the Subscriber you are transacting with or through. We may also store information that your computer or mobile device provides to us in connection with your use of the Giddy Up Personal Training LLC Services, such as IP address, operating system, device ID, and device type.
      • Deliver content that is relevant to you based upon your location
      • Protect against abuse or misuse of services or of your account
      • Improve our site and services,
      • We may collect information about others from you, including your emergency contacts, and only use this information for the reason it was provided.
        We collect and use this location-related data in order to

4. How Personal Information May Be Used

We may use your Personal Information for legitimate business purposes, including:

  • To provide the functionality of Giddy Up Personal Training LLC Services and related support.
    • To create, and administer accounts, fulfill and record transactions, and provide you with related assistance (e.g., technical help, answer inquiries relating to Personal Information, etc.).
    • To send administrative information to you, for example, information regarding our services and changes to our terms, conditions, and policies.

    We will engage in these activities to manage our contractual relationship with you, with your consent, and/or to comply with a legal obligation.

  • To provide you with marketing and promotional materials and opportunities and facilitate social sharing.
    • To send you marketing communications and offer other materials that we believe may be of interest to you, such as to send you newsletters or other direct communications.
    • To share information with other marketers (and their service providers) to permit them to send you marketing communications, consistent with your choices.
    • To allow you to participate in sweepstakes, contests or similar promotions.
    • To facilitate social sharing functionality if you choose to do so.

    We will engage in this activity with your consent, to manage our contractual relationship with you, or where we have a legitimate interest. (Note: Health and fitness tracker data that is obtained via third parties will not be used for this purpose).

  • For reporting and trending.
    • To better understand you and our other users, so that we can tune and personalize our offering.
    • For trending and statistics, and to improve our products and services

    We will engage in this activity because we have a legitimate interest.

  • To accomplish our business purposes.
    • For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements.
    • For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft.
    • For responding to legal duties, such as requests from public and government authorities.
    • To defend our legal rights or those of others.

    We will engage in these activities to comply with a legal obligation or because we have a legitimate interest.

To the extent that we process your Personal Information based on your consent, you may withdraw your consent at any time.

5. What and How Personal Information May Be Disclosed

Certain privacy laws require that we disclose certain information about the categories of Personal Information (as defined by applicable law) that we have disclosed for a business purpose as well as the categories that we have “sold” as defined under applicable law.

Disclosed for a business purpose. In general, we may disclose the following categories of Personal Information (as described above in more detail) to our Partners and Service Providers to provide the Giddy Up Personal Training LLC services:

  • Contact details,
  • Personal details,
  • Financial and transaction data,
  • Online identifiers, and
  • Cookie-related data.

We do not sell your data.

We may disclose your Personal Information:

  • To our integrated partners and service providers who provide services to us or to our Subscribers, such as website hosting, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services.
  • To you, through message boards, dashboards, challenges, chat, profile pages and blogs and other services to which you are able to post information and materials, including as described in the sections below titled “Testimonials, Ratings and Reviews” and “Public Forum.”
  • In the context of a corporate transaction. If Giddy Up Personal Training LLC is involved in a sale or business transaction (e.g., merger or acquisition), Giddy Up Personal Training LLC will retain a legitimate interest in disclosing or transferring your Personal Information to other parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), including in any negotiations leading to such. Such parties may include, for example, an acquiring or target entity and its advisors.

Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information. If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.

6. Your choices regarding our use and disclosure of information

Information we collect may be used by Giddy Up Personal Training LLC for marketing purposes such as one-off promotional emailing, mobile text messages, direct mail, and sales contacts. We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may:

  • Opt-in or opt-out from receiving electronic communications from us: If you are a user of the Giddy Up Personal Training LLC and no longer want to receive marketing-related emails or mobile text messages from us on a going-forward basis, you may opt-out of receiving these marketing-related emails or mobile text messages by changing your preferences in your account settings or following the unsubscribe prompts from within the messages themselves. If you have provided your information to Giddy Up Personal Training LLC will put in place processes to honor your request. This may entail keeping some information for the purpose of remembering that you have opted-out.

We will try to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you messages for administrative, transactional or other purposes directly relating to your use of the Giddy Up Personal Training LLC Services, and you cannot opt-out from receiving those messages.

Our mobile applications may also send push notifications to your mobile device, provided you consented to this. If you have previously consented to receiving push notifications and no longer wish to receive them, you can also turn push notifications off at the device level. The applications may also request access to your device’s calendar application, storage, Bluetooth, camera, and microphone. If you have previously allowed access to your device’s calendar and no longer wish to allow access, you may edit the application settings at the device level.

7. Social Media Features and Widgets

The Giddy Up Personal Training LLC Services includes social media features such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on our websites. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are shared with such third parties and governed by the privacy policy of the company providing it.

8. Testimonials, Ratings and Reviews

If you submit testimonials, ratings or reviews to the Giddy Up Personal Training LLC Services, any Personal Information you include may be displayed in the Giddy Up Personal Training LLC Services. If you want your testimonial removed, please submit a request.

We also partner with service providers to collect and display ratings and review content on our web sites.

9. Payment Processors

We currently use payment processors as a Third Party Offering for internet-based payment services. If you wish to make a payment through Giddy Up Personal Training LLC Services, your Personal Information may be collected by such third parties directly and not by us, and will be subject to the third party’s privacy policy. We have no control over, and are not responsible for, third parties’ collection, use and disclosure of your Personal Information.

10. Links To Other Websites

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including our Subscribers and any third party operating any Third Party Offering, site or other products and services used in connection with the Giddy Up Personal Training LLC Services. The inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates.

Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the Giddy Up Personal Training LLC Services, including our social media pages.

11. Data Retention

We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide the Giddy Up Personal Training LLC Services to you (for example, for as long as you have an account with us or keep using the Giddy Up Personal Training LLC Services);
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

12. Security of Your Information

The security of Personal Information is a high priority at Giddy Up Personal Training LLC. We seek to use reasonable technical, administrative and physical safeguards designed to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.